Great Malvern 237

The shop IN the hill

Photo: Illustrative image for the 'Great Malvern 237' page
Photo: Illustrative image for the 'Great Malvern 237' page

On Tuesday 30th November 1999, Great Malvern customers were able to experience the delights of their brand new store.

Located halfway up a hill, 50,000 cubic metres of earth had to be relocated to level the site which Waitrose Great Malvern is built upon.

The unique design of the building echoes the town's distinctive Georgian and Victorian architecture. An attractive green metalwork and glass canopy covers the walkway which runs along the side of the branch. Even the delivery yard is different as it is tucked under the shop. The design blends seamlessly with its dramatic backdrop and enjoys spectacular views over the town and the Severn Valley.

With the nearest branches being over 30 miles away, Branch Manager, Tim Leader states that his priorities are to integrate the branch within the local community  "that means not only offering customers the highest levels of service, but also being a good neighbour - using our influence to ensure that our new business doesn't just benefit Waitrose but also brings opportunities to other retailers in the town."

The store has 230 Partners, of whom more than 200 are are completely new to Waitrose. Branch facilities for customers include a noodle and olive bar, quick-check, parking for 240 cars, a coffee shop and a home delivery service is soon to be launched.




Appeal for information

We're in the process of collecting historical information, photos and memories about this branch. Can you help? Please add your comments using the link at the foot of this page and we'll get in touch with you.

This page was added by Jo Hammerton on 26/09/2012.
Comments about this page

I'm the curator of Malvern Museum and one of our volunteer stewards compiled an album of photos during its construction. I can make this available if of interest.

By Faith Renger
On 24/04/2017