A new look for Kenilworth

Waitrose is investing a multi-million pound programme to offer customers an enhanced customer experience.

The changes include an introduction of a concierge-style welcome desk offering a range of personalised services.

Last week Kenilworth went live with the new front of house look and is also trailing a new dry cleaning services in connection with Johnston’s dry cleaning.

Taken from Chronicle:  Volume 73,  7 June 2013