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At this time of national crisis, the John Lewis Partnership is wholeheartedly committed to ensuring we support our customers and those who need us.
Elderly and vulnerable customers:
To support our elderly and vulnerable customers, and those who look after them, we are offering a dedicated shopping hour during the first opening hour of each of our supermarkets. We have also set up a £1million Community Support Fund to be distributed by Waitrose shops to local communities, which will be used in a number of ways, including to create care packages for those that need them, and delivering boxes to staples to local care homes and community groups.
In addition, we’re working with Age UK, FareShare, and the Trussell Trust – donating £75,000 initially to each of the three charities for immediate activity in response to the coronavirus outbreak.
We recognise the tireless work of NHS staff, supporting us all through these unprecedented circumstances. Our Waitrose shops are setting aside a proportion of hard-to-find and essential products exclusively for NHS staff, on production of an NHS card. We’re also giving NHS staff priority checkout service to ensure they are able to get through as quickly and easily as possible.
In addition, John Lewis is donating a vast range of items such as pillows, phone chargers, eye masks and hand cream to hospitals. We will also be donating 50,000 Easter treats as a gesture of thanks to NHS staff – we hope they’ll go some way to cheering up some staff rooms.
Has the Buckingham store introduced any particular time for pensioners and NHS workers during the present crisis ?
March 2020 Covid-19 outbreak
A big thank you to Thatcham store, for opening store early for disabled and key workers I’m so appreciative my husband and I was so impressed with stock shelfs etc thank you to the staff for coming in to thank you waitrose
Mrs Kathy Honey